From Monday 11th of September until Tuesday 31st October the office opening hours and phones lines will be as follow

CPBS office opened to the public on

Mondays: 2pm-5pm

Tuesdays: 2pm-5pm

The phones lines are turned on 

Mondays: 9am-1pm

Tuesdays: 9am-1pm

The CPBS Council have introduced these new opening hours to help with issuing a large amount of passports. We apologize that we can not take all your calls but the office staff are working on passports as results are reported back from Weatherbys DNA and passports are issued in rotation of results.

If you have an urgent query please email Carol or Emer directly on

Thank you